Custom Assured Mechanical
2630 Independence Dr, Fort Wayne, IN 46808

Quality Heating & Cooling Contractors in Fort Wayne, IN

About Us

Custom Assured Mechanical, Inc. is a family owned and operated company that specializes in the sale, installation, and service of Heating and Air Conditioning systems. Custom Assured started operations in 1998 and has grown over the years to come to reside in our current facility located on Independence Drive in Fort Wayne. We are a company that is big enough to offer an extensive lineup of services and products to meet any heating and cooling need you may have, yet small enough to offer you personal service.
As our name implies we tailor jobs to meet the needs of our customers, whether they are residential, commercial, or new construction clients. We pledge prompt, professional, and personal service during as well as beyond the installation or repair. Our service department is available around the clock. At Custom Assured Mechanical, the job isn't complete until you're satisfied. We earn our customers for a lifetime, not just a single job. It's more than a mission statement, we take it to heart-it's our reputation and our promise.
StaffPhoto-Fort Wayne, IN - Custom Assured Mechanical

Our Staff

Our professional staff is the pride of Custom Assured Mechanical. Our team of licensed service and installation technicians boast over 125 years of combined experience and are experts at repair, maintenance, troubleshooting, and efficient operation on all makes of equipment.
RobSchaefer-Fort Wayne, IN - Custom Assured Mechanical
Rod Schaefer, Owner - Rod started in the HVAC trade 25 years ago sweeping floors and has held every position along the way. During those years, Rod has earned certifications, accreditations, and training for customer service, installation, and technical services that he puts to use every day. Rod is very involved in all facets of the day to day operations of the company and directly oversees sales, installations and job scheduling for customers, as well as ongoing training process for all employees including himself. Rod has been a Boy Scout Leader for 14 years while their kids have been involved and growing up.
Kim Schaefer-Fort Wayne, IN - Custom Assured Mechanical
Kim Schaefer, Office Manager - Kim is often the first contact for many of our customers. She handles the scheduling of service calls, billing, accounting, payroll, and various other office tasks. Kim has a degree in business and participates in training that helps keep Custom Assured running smoothly. In addition to being half of the husband-wife team that owns and operates Custom Assured, Kim is proud mother of 3 sons.
Casey Schaefer-Fort Wayne, IN - Custom Assured Mechanical
Casey Schaefer, Service Manager - Casey is the second generation of the Schaefer Family at Custom Assured. He has worked in the family business for 8 years and attended Ivy Tech State College in pursuit of an HVAC degree. Casey's mechanical aptitude and attention to detail provide our service customers with excellent service. He is married to Sydney and is the father of two children-Tori and Nolan.

Lance Lageman-Fort Wayne, IN - Custom Assured Mechanical
Lance Lageman, Service Technician - Lance is Custom Assured's multi-faceted technician. While primarily focusing on servicing and repairing problematic equipment, Lance also has the ability to install new equipment and even recommend and quote new and efficient replacements. With decades of experience, he's a valuable asset to our company. Lance is married with 3 children. In his free time, he enjoys hunting, fishing, canoeing, biking and running.
Dave Keller-Fort Wayne, IN - Custom Assured Mechanical
Dave Keller, Lead Installation Specialist - Dave has been with Custom Assured since 2002 and has 26 years of sheet metal experience. Dave handles a multitude of responsibilities and specializes in installations in both new construction and replacement applications. He is also well versed in repairing existing HVAC systems. In his free time, Dave enjoys Blacksmithing and Ham Radio.
Chris Fancher-Fort Wayne, IN - Custom Assured Mechanical
Chris Fancher, Lead Installation Specialist - Chris started in the HVAC industry in 1990 and has worked for Custom Assured for a number of years. He has a vast amount of installation experience in various applications. Chris has a degree in HVAC from Ivy Tech, and a Criminal Justice Degree from Tri-State University.
Kevin Wolford-Fort Wayne, IN - Custom Assured Mechanical
Kevin Wolford, Lead Installation Specialist - Kevin has been doing heating and air conditioning work since 1999. He has been at Custom Assured since 2004. Kevin is a valuable part of our installation department. He has a degree in electronics from ITT. In his free time Kevin races karts and enjoys playing hockey.
Jacob White-Fort Wayne, IN - Custom Assured Mechanical

Jacob White, HVAC Apprentice - Jacob came to Custom Assured directly out of high school. While working as an Installation Assistant for Custom Assured, he is attending Ivy Tech working toward a degree in HVAC. While he isn't at work or school Jacob enjoys 4 wheeling, camping, being outdoors, and spending time with his newborn daughter.
Jacob Deady-Fort Wayne, IN - Custom Assured Mechanical

Jacob Deady, HVAC Apprentice
- Jacob works with our Lead Installers to ensure quality in our new construction jobs. Growing up as an avid Boy Scout, Jacob enjoys camping and bonfires with family and friends. Away from work Jacob uses his time to volunteer at his church in Hicksville, Oh.
John Phillips-Fort Wayne, IN - Custom Assured Mechanical

John Phillips, Shop Foreman - John manages the Custom Assured warehouse. Organizing outgoing jobs, receiving vendor deliveries, and keeping the storage and fabrication areas of the shop well kept and safe are all tasks under his watchful eye. A retired educator, John spent 14 years in the classroom as well as coaching basketball and another 20 years as an athletic director. John has been married to his wonderful wife Karen for 49 years, they have one son and two grandchildren. His hobbies include: Landscaping, Kayaking, and “Puttering”.